Support Resources:

Mad Catz offers a library of FAQ, Knowledge Base articles, and General Troubleshooting Tips, where most of your questions and issues can be answered and resolved. Please first visit Mad Catz online support before contacting TRITTON, as many of our troubleshooting steps are already documented online.

If you have tried those options and need to speak to a Technical Support Agent, please contact the center in your region:

If you are not receiving emails from us, please check your email SPAM settings. We also do not process automatic SPAM removal requests. Make sure to add trittonaudio.com and madcatz.com to your safe list.

USA

Toll Free:  1 (800) 659-2287
Phone Hours: 7AM - 3PM PST
Monday - Friday
Live Chat Hours: 7AM - 3PM PST
Monday - Friday

Contact us by email: Submit a Ticket

We are closed Saturday, Sunday, and most major US holidays.

Germany

Telefonisch: 089-21094818
Mo - Fr von 08.30 - 17:30 Uhr
Contact us by email: Submit a Ticket

Technical Support - Europe

Tech Phone: 08450 508418
Contact us by email: Submit a Ticket